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EpiTrailSupport

Need help recording an episode, reviewing history or annual statistics, using the widget, restoring an encrypted backup, or creating a CSV or PDF report? Contact support by email. EpiTrail support does not provide medical advice.

Contact support@desima.pl

What to include

  • device model and iOS or iPadOS version
  • EpiTrail version and build number if visible
  • selected language
  • whether the issue affects the form, history, annual statistics, widget, or a CSV or PDF report
  • brief reproduction steps and a screenshot with unnecessary health data removed

Important notes

EpiTrail support does not provide medical advice. Do not send health data unless it is necessary to explain a technical issue.

The widget is only a shortcut to a new entry and never reads or displays the journal.

If you are worried about your health or think you may have an emergency, contact a qualified healthcare professional or local emergency services.